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Scammed Nampa woman deals with aftermath: 'It's a nightmare'

She didn't hear anything for another few months, but, when he called it was to tell her that he'd wired too much money to her for a refund, she hadn't been expecting. (CBS 2 News Staff Photo)

A Nampa woman came forward Wednesday with a warning about the latest computer scam. She said she's out hundreds of dollars, and she doesn't want the same thing to happen to anyone else.

“We're seniors,” said Lori Volz. “Our minds don't always work as fast or as sharp as they used to."

Volz is willing to admit she fell for a scam when her computer stopped working.

An image on the screen told her to call a man who said he was with Microsoft.

"So, they went into my computer, was working on it,” Volz said. “And, they said, well it looks like you could use a new security system."

The man suggested a plan of five years that would cost around $300, which she said she paid.

She didn't hear anything for another few months, but, when he called it was to tell her that he'd wired too much money to her for a refund, she hadn't been expecting.

"I said, I feel like you're scamming me,” Volz said. “He said, oh no, no. You know everything's alright. He said, why don't you look in your bank account."

The money was there.

"I looked at my bank account and that's when I opened the door for him,” Volz said. “I looked at the bank account while he was in my computer."

Volz said it was when he asked for a thousand dollars she went to her bank.

"They said, oh no, you're being scammed right now,” Volz said.

And that's when the scam was caught. The unknown man still had her information, which she said she's been trying to get changed.

"It's a nightmare,” Volz said. “People don't realize what a nightmare it is. And I'm still working on it. I just had more papers come yesterday."

Now she has this message for everyone: "Do not do business on the phone with someone you don't know,” Volz said. “Hang up the phone. It doesn't matter if you're rude, just do it because you're protecting yourself."

Volz added that others in her senior living community have shared similar stories.

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